IP Contact Center - IP contact center software,all ip contact center

IP Contact Center

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IP Contact Center: News Headlines

• Leading IP Experts to be Featured Speakers at the First IP ONLINE Virtual Conference for Contact C

  By Sheri Grenhaus on October 27, 2004 - Experts from Gartner Group, Yankee Group, ProMark Solutions, and Vanguard Communications will address business and technology issues at the first IP ONLINE Virtual... [+]

  Conferenceon the future of VoIP in t Read more
  call center       call center ip       call center voip       contact center ip       ip       self-help       telephony       voip

• Ground Breaking IP Online Conference and Exposition To Be Held November 9th to the 11th

  By Cyber M@rketing on August 17, 2004 - Fast track to what's happening in IP telephony for contact centers. Online event that connects you with vendors, industry experts, and colleagues. Presentations,... [+]

  networking, and virtual exhibit hall Read more
        call center       contact center voip       internet telephony       ip call center       ip telephony       sip       voip

• Cyber M@rketing Services Marks 10th Anniversary with Another First IP ONLINE Virtual Conference

  By Cyber M@rketing on January 3, 2005 - Cyber M@rketing Services marks its tenth anniversary in 2005 with yet another first � a three-day, online virtual IP conference and exposition. ... [+]

  Read more
        call center       contact center       ip       voip

IP Contact Center: All News

All news and headlines about IP Contact Center. Browse news on IP Contact Center by date to get detailed information.

• Enghouse Interactive Announces Pure IP Operator Console Option for Avaya CS1000

  By ksaltenghouse on April 24, 2012 - Intuition Acclaim 5.2 Brings Direct IP Connectivity and Enhanced Attendant Features to Popular PBX ... [+]

  Read more
  attendant consoles       call recording       cloud contact center       contact center solutions       interaction management       ivr

• Drishti-Soft Solutions receives a 2008 IP Contact Center Technology Pioneer Award

  By Drishti PR on June 20, 2008 - Drishti-Soft Solutions receives a 2008 IP Contact Center Technology Pioneer Award from Customer Interaction Solutions Magazine ... [+]

  Read more
  Drishti       IP Contact Center       Pioneer Award

• Drishti-Soft Solutions receives a 2008 IP Contact Center Technology Pioneer Award

  By Ankur Sharma on July 9, 2008 - Drishti’s communications suite applauded for its flexible architecture, high business availability, need-based business packaging that yields quick return on investment... [+]

  (ROI) for Contact Centers. Read more
  Contact Center Technology       Drishti       Pioneer Award

• The Hallmarks of True IP Contact Center

  By Lisa Marie on August 13, 2008 - The hallmarks of a true IP contact center are continuous innovation and reduced costs. Those who do not quickly make the transition to integrated IP communications... [+]

  . Read more
  Call Center Outsourcing       inbound call center

• Altitude Software Addresses Regional Contact Centre Industry Trends at MECC 2011

  By duartejose on May 30, 2011 - Next-generation IP Contact Centre Solutions on Display at Dubai Middle East Contact Centre 2011 (MECC) Exhibition and Conference ... [+]

  Read more
  call centre outsourcing       call recording solution       contact center       crm       CTI       IP contact center software       ivr       web chat software

• CosmoCom Contact Center Technology Provides Innovative Services to Municipalities

  By Kathy Salt on October 19, 2010 - Israeli Outsourcer Milgam Uses Virtual Call Center to Improve Collections for Utilities and Local Authorities ... [+]

  Read more
  SaaS       Unified Communications       unified contact center       virtual hosted

• CosmoCom and Eason Tech Successfully Deploy Unified Call Center Solution into Finance and Telecom...

  By Kathy Salt on August 30, 2010 - Innovative Systems Integrators Combines Specialized Banking/Insurance Applications with Advanced Contact Center Technology ... [+]

  Read more
  SaaS       unified contact center

• CosmoCom Wins Software Award for Contact Center Reporting

  By Kathy Salt on May 12, 2011 - CosmoDashboard Receives Further Recognition for Call Center Reporting Excellence ... [+]

  Read more
  Cloud based       contact center       telephony       virtual ip hosted

• CosmoCom Contact Center Platform Supports Exponential Growth at Mobile Mentor

  By Kathy Salt on April 27, 2011 - Australia Based Mobile Support Leader Improves Agent Productivity by 300% While Reducing Costs ... [+]

  Read more
  all IP contact center technolo       cloud based contact center       Contact Center Technology       hosted virtual contact center

• CosmoCom Enables ColibriumDirect to Help Health Plan Providers Fulfill Consumer Health Insurance...

  By Kathy Salt on January 19, 2011 - Agile Contact Center Platform + Microsoft Dynamics CRM Empower BPO for Health Plans ... [+]

  Read more
  Contact Center Technology       unified customer communication

• CosmoCom Virtual Contact Center Technology Enables Better Medication Management

  By Kathy Salt on December 7, 2010 - PharmMD Chooses CosmoCall Universe to Power Pharmaceutical Consultation Services for Consumers ... [+]

  Read more
  all ip contact center suite       Contact Center Technology       Unified Communications

• CosmoCom Honored for Advanced Real-Time Contact Center Reporting Technology

  By Kathy Salt on August 10, 2010 - CosmoDashboard Receives IP Contact Center Pioneer Award from TMC ... [+]

  Read more
  

• Chunghwa Telecom Wins “Best Use of Technology of the Year” Award from Asia Pacific Customer...

  By Kathy Salt on June 28, 2010 - Honored for CosmoCom-Powered Taiwan Government Contact Center ... [+]

  Read more
  hosted contact concent       Unified Communications

• ePLDT’s CosmoCom-Powered Solution Drives SMART’s 1,200+ Seat Customer Contact Center

  By Kathy Salt on June 25, 2010 - All-IP Hosted Solution Reduces Cost, Improves Care ... [+]

  Read more
  contact center on demand       hosted contact center       Unified Communications

• Leading IP Experts to be Featured Speakers at the First IP ONLINE Virtual Conference for Contact C

  By Sheri Grenhaus on October 27, 2004 - Experts from Gartner Group, Yankee Group, ProMark Solutions, and Vanguard Communications will address business and technology issues at the first IP ONLINE Virtual... [+]

  Conferenceon the future of VoIP in t Read more
  call center       call center ip       call center voip       contact center ip       ip       self-help       telephony       voip

• Leading Enterprise-Grade Call Center Solution Now Bundled on Asterisk Platform

  By Ruth Bridger on March 30, 2009 - Asterisk®-based IP-PBX from Xorcom Chosen by EasyRun to Deliver the Industry’s First Enterprise Grade PBX Agnostic Contact Center ... [+]

  Read more
  asterisk       call center       contact center       EasyRun       EpicACCE       IP-PBX       ipbx       xorcom

• Sytel Bucks the Trend, Posting 30% Growth in Revenue

  By Jamie Stewart on July 15, 2009 - ... [+]

  Sytel Limited, a global supplier of hosted and on-premise IP contact center solutions, today announced substantial year-end growth, bucking the trend of the times. Read more
  call center software       hosted contact center       ip telephony       voip contact center

• Sensée selects CosmoCom cloud-based contact centre solution to power their unique homeworking...

  By Kathy Salt on September 13, 2011 - CosmoCom extends Sensée’s innovative homeworking-on demand service, providing their clients with greater flexibility and functionality ... [+]

  Read more
  IP contact center software       Virtual contact center

IP Contact Center

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